Search

International hotline, free of charge:
00800 200 200 20

Communication and selling skills for project managers

Here’s how to achieve your project goals with the greatest customer benefit

Here you will discover:

  • Which attitude makes you successful in the long term
  • How to enquire about the needs of your stakeholders
  • How to convincingly present recommendations for action
  • How to skilfully deal with objections and successfully separate additional requirements
  • How to present your own value contribution convincingly
  • How to confidently communicate with "special" conversation partners
  • How to correctly deal with complaints
  • How conflicts escalate and which words and sentences you should absolutely avoid
  • How to optimally support your sales at the customer

Danach können Sie:

  • Work out the needs and motives through "active listening"

  • Make your client and the project team excited about your solution proposals

  • Act confidently even in "special" situations

  • Manage and calm difficult conversational situations with active relationship management

  • Handle objections correctly and recognise excuses

  • Clarify misunderstandings quickly and permanently

  • Lead the conversation with professional questioning techniques

  • Clearly define your project assignment and generate additional business

     

Additional benefits and specifics:

  • Up to 16 participants
  • 4x4 video training®
  • Personal training video on SD card
  • Personal achievement journal with practical check lists and self-learning units
  • Mentoring by tutors
  • Transfer phase
  • You also benefit from your personal practice project

Classroom part: 2 days