Communication and selling skills for project managers
Here’s how to achieve your project goals with the greatest customer benefit
Here you will discover:
- Which attitude makes you successful in the long term
- How to enquire about the needs of your stakeholders
- How to convincingly present recommendations for action
- How to skilfully deal with objections and successfully separate additional requirements
- How to present your own value contribution convincingly
- How to confidently communicate with "special" conversation partners
- How to correctly deal with complaints
- How conflicts escalate and which words and sentences you should absolutely avoid
- How to optimally support your sales at the customer
Danach können Sie:
Work out the needs and motives through "active listening"
Make your client and the project team excited about your solution proposals
Act confidently even in "special" situations
Manage and calm difficult conversational situations with active relationship management
Handle objections correctly and recognise excuses
Clarify misunderstandings quickly and permanently
Lead the conversation with professional questioning techniques
Clearly define your project assignment and generate additional business
Additional benefits and specifics:
- Up to 16 participants
- 4x4 video training®
- Personal training video on SD card
- Personal achievement journal with practical check lists and self-learning units
- Mentoring by tutors
- Transfer phase
- You also benefit from your personal practice project
Classroom part: 2 days
