Telecommunications

Hardly any other industry is subject to such a strong change and price pressure as telecommunications and hardly any other industry has such comparable products and services. So how can I really stand out as a provider and distinguish myself from other providers?

On the telephone and in the call centre: by means of friendliness & competence, little queueing and a fast response time.

In the shop or store: by means of concentration and attention to the customer. Customers long for personal recognition and concentration in today's turbulent times.

And with corporate customers: highly-trained sales consultants can achieve excellent results here. The goal is: a high level of professional competence, social competence and sales competence! 

The investment in training can be calculated immediately in terms of growth of market shares, sales and earnings.