Successful leading of sales staff
Here’s how to communicate even more effectively as a manager
Here you will discover:
How to correctly assess your employees and how to derive measures from this
How to select the appropriate leadership style for the particular employee
How to understand your employees’ perspectives
How to successfully communicate with employees
How to move your employees to take more responsibility
How to use effective questioning techniques in the appraisal interview
How to give supportive feedback
How to successfully formulate goals for yourself and your team and define action steps
How to find time for important tasks and delegate expediently
How to successfully conduct appraisal interviews
How to recognize good performance with praise
How to contribute to a positive work environment through respective contact with your employees
Afterwards you will be able to:
- Recognise important competencies, strengths and weaknesses of your employees
- Lead your employees individually
- Communicate better and lead your employees to the solution
- Be consistent when it comes to business, but still remain human
- Hold flow-oriented discussions and effectively define objectives
- Delegate tasks successfully and make time for what is important
- Make a very positive contribution to the company climate
Additional benefits and specifics:
- Up to 16 participants
- 4x4 video training®
- Personal training video on SD card
- Achievement journal and practice check lists
- Tutorial support (project-dependent)
- Transfer phase (project-dependent)
Classroom part: 3 days
