International hotline, free of charge:
00800 200 200 20

Successful leading of sales staff

Here’s how to communicate even more effectively as a manager

Here you will discover:

  • How to correctly assess your employees and how to derive measures from this

  • How to select the appropriate leadership style for the particular employee

  • How to understand your employees’ perspectives

  • How to successfully communicate with employees

  • How to move your employees to take more responsibility

  • How to use effective questioning techniques in the appraisal interview

  • How to give supportive feedback

  • How to successfully formulate goals for yourself and your team and define action steps

  • How to find time for important tasks and delegate expediently

  • How to successfully conduct appraisal interviews

  • How to recognize good performance with praise

  • How to contribute to a positive work environment through respective contact with your employees

Afterwards you will be able to:

  • Recognise important competencies, strengths and weaknesses of your employees
  • Lead your employees individually
  • Communicate better and lead your employees to the solution
  • Be consistent when it comes to business, but still remain human
  • Hold flow-oriented discussions and effectively define objectives
  • Delegate tasks successfully and make time for what is important
  • Make a very positive contribution to the company climate

Additional benefits and specifics:

  • Up to 16 participants
  • 4x4 video training®
  • Personal training video on SD card
  • Achievement journal and practice check lists
  • Tutorial support (project-dependent)
  • Transfer phase (project-dependent)

Classroom part: 3 days