International hotline, free of charge:
00800 200 200 20

Topfit in Sales

Here’s how to become a sales professional in retail

Here you will discover:

  • What distinguishes a sales professional
  • How to make the needs assessment phase your "success turbo"
  • How to make the presentation phase exciting and effective
  • When the right time for the "final question" has come
  • How to reach your goal faster with professional questioning techniques
  • How to make additional sales a "gold mine"
  • What “active listening” is and how to use it
  • How to avoid providing too much information and misinformation
  • How to differentiate objections from excuses

Afterwards you will be able to:

  • Significantly increase your sales completion rate and become a sales professional
  • Hold a structured sales discussion
  • Direct a sales pitch by means of targeted questions
  • Recognise sales signals and draw conclusions from them
  • Build up a good relationship even with difficult customers
  • Argue in a customer-oriented way
  • Recognise and dispel excuses
  • Deal with objections correctly

Additional benefits and specifics:

  • Up to 16 participants
  • 4X4 video training®
  • Personal training video on SD card
  • Achievement journal
  • Tutorial support (project-dependent)
  • Transfer phase (project-dependent)

Classroom part: 3 days