Topfit in Sales
Here’s how to become a sales professional in retail
Here you will discover:
- What distinguishes a sales professional
- How to make the needs assessment phase your "success turbo"
- How to make the presentation phase exciting and effective
- When the right time for the "final question" has come
- How to reach your goal faster with professional questioning techniques
- How to make additional sales a "gold mine"
- What “active listening” is and how to use it
- How to avoid providing too much information and misinformation
- How to differentiate objections from excuses
Afterwards you will be able to:
- Significantly increase your sales completion rate and become a sales professional
- Hold a structured sales discussion
- Direct a sales pitch by means of targeted questions
- Recognise sales signals and draw conclusions from them
- Build up a good relationship even with difficult customers
- Argue in a customer-oriented way
- Recognise and dispel excuses
- Deal with objections correctly
Additional benefits and specifics:
- Up to 16 participants
- 4X4 video training®
- Personal training video on SD card
- Achievement journal
- Tutorial support (project-dependent)
- Transfer phase (project-dependent)
Classroom part: 3 days
