International hotline, free of charge:
00800 200 200 20

Appointment turbocharger on the telephone

Here's how to increase your appointment quota

Here you will discover:

  • How to get more out of your phone calls

  • How to use your voice positively

  • How to win the interest of your customers

  • How to control the telephone conversation by means of professional questioning techniques

  • How to develop and use telephone guidelines for your appointment discussions

  • How to recognise and overcome your personal inhibitions

  • What you should know about positive telephone rhetoric

  • How to positively influence your attitude with the "formula of champions”

Afterwards you will be able to:

  • Increase your “closure quota” for appointment agreements
  • Start the conversation professionally and arouse the customer’s interest
  • Direct the conversation by means of professional questions
  • Create "mental pictures" with your customers
  • Deal with objections correctly
  • Get the best from every conversation
  • Build up a strong customer relationship
  • Use your voice as a conscious "tool" on the telephone

Additional benefits and specifics:

  • Up to 16 participants
  • 4x4 video training®
  • Personal training video on SD card
  • Achievement journal
  • Tutorial support (project-dependent)
  • Transfer phase (project-dependent)
  • Two-day version: with real phone calls on the 2nd day

Classroom part: 2 days with real telephone calls